Your reorder reference
Start with the product and packaging you want to reorder.
Use your previous order number to identify the products. Add the SKU, label or packaging reference you have, and note anything you want to keep or change.
01
Product details
SKU, material, finish, colour and specification from the product you want to reorder.
02
Packaging details
The label, barcode, box and carton you want to use again, with the latest artwork if anything has changed.
03
Previous order or batch
Previous order number or batch code, plus any product documents you need for the next shipment.
Quantities and delivery
Plan replenishment around your stock and expected demand.
Share the quantities you expect to need and when you want them delivered. Current stock and sales or usage estimates can help plan the timing of your next order.
Changes and previous-order feedback
Tell us what to keep and what needs to change.
Whether you need a straight reorder, a different colour or updated packaging, describe the request alongside your previous order reference. Include any issue from the last shipment that needs attention.
01
Keep the details that worked
Identify the products, colours and packaging you want to order again.
02
Specify what you want to change
Describe the new colour, specification or artwork. Discuss whether a sample is needed before including the change in your order.
03
Include feedback from the last shipment
For a product or packaging issue, include the order or batch number, affected quantity, photos if available and any action already taken.
Request a repeat-order quote
Send your previous order number or SKU.
Name and email are required. Add your order reference and the quantities, delivery location and target date for this purchase.